For retrieving a license you need you Serial Number you received when purchasing. It is made up by 12 characters, such as ABCD-EFGH-IJKL (older versions something like F123456, G123456, SAF1234 or S1234A5678).

Remark that when you purchase a license or additional licenses, you will get a temporary 60 days license until the invoice has been paid to Safe. After that, to retrieve the permanent license you have to repeat the licensing process.

• Fixed: license is bound to your computer. If you switch computer, you need to retrieve a new license (you can't copy license files between computers).
• Floating: licenses are bound to your license server. One license means one concurrent user on the client. There is as well the option to borrow licenses if you are not on the network.

Remark that there is no price difference between fixed and floating licenses. Therefore, exiting clients can switch to floating at no cost.

Complete documentation

Licensing FME may require a user with Admin privileges to run the Licensing Assistant.

Activation if you have internet access:

• After the installation, the FME Licensing Assistant should open automatically. If not, start it.
• On the Activate FME Form License dialog, select Fixed License (under “Have a license?”). Enter the Serial Number in the corresponding field, and click Activate.

Activation if you do not have internet access:

If you have no internet access or a problem with the automated license generator send an email to info@tydac.ch with the following content:

• Company name
• Serial Number (see above)
• Registration key: This is the 10-digit number (x-xxx-xxx-xxx) located at the bottom left corner of the install pane of the FME Form Licensing Assistant. Click the number to copy it. Please do no send a screenshot, send the registration key as text.

We will provide a license file (*.fmelic). To license do as follows:

• Start the licensing assistant
• Expand Manual licensing
• Provide the license file, either as a path, or by copying and pasting the contents of the file directly in the field provided

Temporary licenses are only available as fixed. Send an email to info@tydac.ch with the following content:

• Reason for requesting a temporary license
• Registration key (see above): This is the 10-digit number (x-xxx-xxx-xxx) located at the bottom left corner of the install pane of the FME Form Licensing Assistant. Click the number to copy it. Please do no send a screenshot, send the registration key as text.

A floating license means that a single computer is provided with a number of licenses and acts as a server by issuing these licenses to any other computer that requests one.

Complete documentation

Be aware, some directories might be hidden.

Windows:

• C:\ProgramData\Safe Software\FME\Licenses [This is the default location]
• or: <fme-install-folder>/licenses
• or: C:\users\<user>\Documents\FME\Licenses

Linux:

• /home/<USER>/.fme/Licenses [This is the default location]
• or: <fme-install-folder>/licenses

Normally your IT is required to install the license server.

• You must be running a TCP/IP network.
• One computer on the network is designated as the license server
• You must have Administrator privileges to install the FME Floating License server.
• If the computer you want to use as your floating license server has a firewall, you must open a port through which the FlexServer can communicate
• If FlexNet is already installed on your license server, you still need to perform a new installation. FME requires the version of FlexNet that is included in the installer.

• Install the FlexNet License Server following these instructions
• Request and install the license following these instructions. As above you will need the Serial Number.
• License request is via https://engage.safe.com/activation/floating/. If you encounter any problems contact us at info@tydac.ch

• Start the licensing assistant
• Select Connect to a floating license server, and enter the name or the IP of the computer that is hosting the FME licenses

• Monitoring Floating License Use
• Specifying Floating License Server Ports
• Borrowing a Floating License: Using this option you can borrow a license for offline use, for example on your laptop if you can't access the company network.
• Restricting Licenses to Users or Groups

As follows:

• Go to the install directory, normally /opt/fme-form-version/
• Fixed: ./fmelicensingassistant –serial <serial-number>
• Floating: ./fmelicensingassistant –floating <server>[:<port>] <license_type> (licenses_type being smallworld

Complete documentation

As above, you need the Serial Number. Normally you'd use automatic mode:

• Using the Web_UI choose System Configuration > Licensing
• Click Request New License, complete the fields, select Automatic and click OK

If you encounter problems, send the following to info@tydac.ch:

• Company name
• Serial Number (see top of the page)
• Machine Key (shown in System Configuration > Licensing, see image below)

You might need temporary licensing for migrations of your FME Flow infrastructure. Send an email to info@tydac.ch with the following content:

• Reason for requesting a temporary license
• Machine Key (shown in System Configuration > Licensing, see image above)